Life of an HR Professional

Libby Sartain is one of the top HR professionals in the United States. She has over 30 years of experience in Human Resources. The article “Libby’s Life in HR—So Far;…” mentions some of the struggles of a Human Resource Professional. They, also, conducted an interview with Ms. Sartain, and asked her for tips on how she became what she is today. It mentioned her earliest bad memories from when she was once made to lay herself off at a computer services firm to her final accomplishments like being the leader when both Yahoo and Southwest made Fortune’s 100 Best Companies to Work for in America list. She mentions the importance of a company’s values in relation to success. She even mentions how a human resources executive must have thick skin, and get used to criticism. She talks about how important employees should be in an organization, and how you must show potential employees the best work environment around. She talked about healthy work relationships, and exactly how important a respect for authority really is. The final question in the interview was “What are the biggest challenges these days for HR leaders?” Sartain explained how employers used to be able to decide the work, wages, hours, and all other terms of employment. She says that this is changing very quickly and employees are having more and more power over their compensation, hours, and work environment.

I believe that Libby Sartain has made an impact on the Human Resource Management field. She has had a part in thousands (possibly millions) of jobs around the United States. Her experience and advice have helped managers everywhere become more efficient in managing and especially building human relationships. Sartain has been dedicated to keeping the “human” in human resources since she had to experience the pain of being laid-off. Her dedication to her employees, co-workers, and company have been key to her success.

Fluctuating Costs and Budgets

A change in the price of our necessities can greatly affect our budget. As a manager, these necessities include our building, utilities, supplies, equipment, salaries, and a perfect example is fuel for our employee vehicles. It may not seem like much, but a simple $0.25 rise in the price of all our utilities could leave to a $15+ rise in our weekly bill. Over a month or a year, these bills quickly add up.

Gasoline prices are one instance where prices fluctuate quite frequently.  Over the past 3 years, the national average price for gasoline in the United States has risen from $2-$3 per gallon in 2006 to topping off at $4.12 per gallon in 2008 to $1.61 in 2009. Now, it is slowly rising again and is currently at $2.43 per gallon….

Job-Related Stress

Stress at work can diminish the quality of life outside of work. It is important to keep as much stress out of the home as possible. Is a company liable for an individual’s claims of job-related anxiety or depression? Once they are aware of the problem, employers have a legal duty to address it. However, this doesn’t mean that the company is solely responsible.

Stress at work could be caused by a number of factors. The economic downturn, financial concerns, or job security fears that may not even be necessary are just some of the possible factors of workplace stress (Williams, 2009). Companies should only be liable their losses that are caused by stress-related absences. They should not be liable for other problems as long as they are following state legal stress management standards.

Employers are taking several actions to reduce stress in the workplaces. They are providing training to middle and lower-level managers (Williams, 2009). This is reducing the amount of managers with poor people skills which can cause stress for employees under them.  Other employers are requiring employees who are returning from a stress-related absence to take surveys that give employers a better understanding of the problems at work (Williams, 2009).

These surveys help the staff communicate which is important in any workplace. Great communicators are usually the most efficient managers because they can understand employee’s needs and make sure that employees understand the needs of the company. This results in maximum efficiency. The best communicator I know is  an outstanding listener and can relate your problems to other situations. This is important to make sure all parties are on the same page and that he has understood the problem at hand. After you are finished, he then provides feedback, and is willing to admit when he doesn’t know. He makes sure to listen and comprehend before providing feedback. Listening is one of the most important parts of communicating. The old saying, “You have two ears and one mouth because you should listen twice as much as you speak,” is a very true statement for managers. Communicating is important in any field, but when managing people it is a necessity.

-Andrew Campbell

References

Williams, N. (2009, February 10). Employers set out to reduce stress. Personnel Today.

Retrieved September 22, 2009 from LexisNexis Academic database.

Motivational Needs

Would you like to make $200,000 a year? Do you think you would be satisfied with that, and motivated to work as hard as you can? If you answered yes, you could be correct. However, according to the Hawthorne Studies, you wouldn’t be for long. Elton Mayo, the conductor of the Hawthorne Studies, concluded that employees aren’t only motivated by compensation, but their attitudes can play an equal or even greater role in employee motivation (Linder, 1998).

After Mayo, many other theories on managing employees were created. Maslow’s theory states employees who were recognized for achievements were satisfied, and that compensation rewards always resulted in dissatisfaction over time (Linder, 1998). Skinner’s theory is based more on our natural instinct. Employees are positively reinforced when they are well behaved and punished when they have negative behavior (Linder, 1998).

We can learn valuable management information from many of the motivational theories. I believe that the most important motivational need for most people is a healthy relationship with their boss. I believe it is an underestimated part of being satisfied at work, and compensation is an overrated part. Although I am personally looking for a job that pays well, having an employer who respects and appreciates me is the most important part in finding a career.

I am both a hands-on and a visual learner. I am a visual learner because I like to have a full understanding of things before I do them. However, for me to retain information, I must actually do them and get the hands-on experience. I believe different styles of teaching affect the way I learn as well. For example, I had the same algebra teacher throughout high school, and I struggled with it each year. Once I started attending college, I didn’t have any problems with it at all and finished the course with an understanding of the principles I’d always had trouble with.  Other students believed that both teachers did exceptionally well at their job. I just required a different type of teaching than them.

-Andrew Campbell

References

Linder, J.R. (June, 1998). Understanding employee motivation. Retrieved September 22, 2009 from http://www.joe.org/joe/1998june/rb3.php

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